CandyMan’s Return, Shipping & Privacy Policy
(aka: The Boring Stuff, But Make It Sexy)
RETURNS & REFUNDS
We know sometimes things don’t fit, match, or spark joy, and that’s okay, babe.
You’ve got 30 days from your purchase to return your goodies. After that, they’re officially yours (and we hope you’re loving them!).
To be accepted, your items must be:
👙 Unworn
💦 Unwashed
🌸 Odor-free
🏷️ With tags attached & original packaging included
Pop your original packing slip inside and write your order number outside the box, that helps us process it faster than you can say “oops, I ordered the wrong size.”
Once we get your return, we’ll inspect it and email you an update:
✨ Approved? Refund on the way to your original payment method.
💔 Not approved? We’ll let you know why and what to do next.
Sale & Clearance items: Clearance sale items and free gifts can’t be refunded or exchanged. They are just fabulous deals, and we hope you’re enjoying them!
To send back your item:
📦 CandyManFashion
20911 Johnson Street, Suite 118
Pembroke Pines, FL, USA 33029
Return shipping is on you (we wish we could cover it, but even we have limits), and if you get a refund, the return shipping cost will be deducted from it.
SHIPPING
We ship discreetly from the USA, your secret’s safe with us!
Orders placed before 2PM EST (Mon–Fri) ship the same day.
After that? They’ll go out the next business day. Weekends and holidays are for lounging, not shipping.
Within the U.S.
Carrier: USPS Priority or UPS Ground
Delivery Time: 1–5 business days
Cost: Free for orders over $70 or $10.95 for smaller orders
Yes, we ship to APO/FPO and U.S. Territories too, everyone deserves hot underwear.
International
Delivery Time: 6–15 business days (depending on where you live, babe)
Cost:
💌 $15 for orders $0–$50
💌 $20 for orders $51–$100
💌 $30 for orders $101+
Billing & shipping info must match for international orders.
Heads up: Some countries charge customs fees or import taxes, those charges are under your responsibility (we don’t like it either, but we play by the rules).
PRIVACY
We take your privacy as seriously as we take our lingerie game, with passion, precision, and a touch of drama.
Here’s everything you need to know about what we collect, how we use it, and how we keep it safe (spoiler: very safe).
1️⃣ What We Collect
When you shop with CandyMan Fashion, we collect essential details — like your name, address, and email — to make your order happen without a hitch.
When you browse our site, we also automatically receive your IP address. It tells us what type of device and browser you’re using, so we can keep improving your experience (and make sure everything looks fabulous on your screen).
With your permission, we may also email you about new collections, spicy sales, or irresistible updates — the kind you’ll actually want to open. 💌
2️⃣ Consent
When you share your info to complete a purchase, we take that as your green light to use it for that transaction only — no surprises, no sneaky moves.
If we ever want to use your info for something else (like marketing or newsletters), we’ll ask directly. You’re always in control.
Changed your mind? No hard feelings! 💋
You can withdraw your consent anytime by emailing info@candymanfashion.com or sending us some good old-fashioned mail at:
CandyManFashion
20911 Johnson Street, Suite 118
Pembroke Pines, Florida, USA 33029
3️⃣ Disclosure
We keep your secrets safe.
We only share your information if required by law, or if you happen to break our Terms of Service (let’s not go there, okay?).
4️⃣ Shopify Platform
Our store runs on Shopify, a platform that keeps everything smooth, secure, and fully encrypted, kind of like our satin sets. 😉
When you pay, your information is protected under PCI-DSS standards (the same ones used by Visa, Mastercard, Amex, and Discover).
Your payment data is stored only as long as needed to complete your purchase, and then, poof!, it’s securely deleted. 🔐
5️⃣ Third-Party Services
We sometimes work with trusted partners (like payment processors or shipping carriers) to make sure your order arrives safe and sound. These providers may need your information to do their job — but don’t worry, they follow their own privacy rules too.
If you click away from our site (for example, to pay or track a package), our policy no longer applies. So be smart, stay fabulous, and check those privacy pages if you’re curious. 💅
Oh! and yes, we use Google Analytics to see how you and other visitors move around our site. It helps us keep everything running beautifully.
6️⃣ Security
We take your data security seriously — with industry-level encryption, SSL protection, and a big dose of cybersecurity sass. 🛡️
While no system is 100% unhackable, we go above and beyond to make sure your information stays safe, private, and out of the wrong hands.
7️⃣ Cookies (No Calories, Promise 🍪)
We use cookies to make your shopping experience smoother than silk, saving your cart items, tracking visits anonymously, and helping us understand what you love most.
You can disable cookies anytime in your browser settings (but fair warning, things might not look as pretty without them).
8️⃣ Age of Consent
By using our site, you confirm that you’re at least the age of majority in your region, or that you’ve got permission from your parent or guardian to shop with us. Either way, we love a responsible shopper. 😘
9️⃣ Policy Updates
We keep things fresh, and that includes our privacy policy. If we make changes, you’ll find them right here.
Big updates? We’ll make it obvious, darling.
If CandyManFashion ever merges with or is acquired by another company, your information may be transferred, so they can keep serving you the hottest men’s lingerie in the game.
💌 Questions or Concerns?
Got questions, requests, or maybe a little love note about our service?
Reach out anytime, we’d love to hear from you.
📧 info@candymanfashion.com
or by mail:
CandyManFashion
[Re: Privacy Compliance Officer]
20911 Johnson Street, Suite 118
Pembroke Pines, Florida, USA 33029